Sabio
Sabio is a British company founded in 1998 with the aim of helping businesses connect better with their customers. Currently, it is collaborating with 65 different countries to transform the customer experience with its latest digital technologies applied to CX.
Team
The main team was based in the United Kingdom, with two additional members in Madrid, Spain. Communication was conducted in English, ensuring seamless integration among all members and facilitating efficient collaboration, regardless of geographical location.
Approach
I maintained smooth and constant communication on a daily basis. This practice ensured effective coordination and allowed for quick problem-solving, guaranteeing that all team members were aligned with the Sprint objectives and the client’s expectations.
Delivery
We were responsible for modifying the data structure to improve usability and data presentation. In addition to development, we had to create unit test cases using JUnit 5 to ensure the quality and reliability of the code.
Occasionally, we adopted a p2p approach, working with two programmers on the same computer to collaborate and mutually improve the code.
Position
Graduate Engineer → Software Developer
Website
Technologies
- Java 11
- Spring Boot
- JUnit 5
- Genesys Engage
- Twilio
- Jira
- Confluence
Projects
Software Development
Integration with Genesys APIs to retrieve relevant customer information, enabling its display on the dashboard according to the customer experience. Modification of the data structure, including adjustments to the information displayed in menus and table alignment to enhance data usability and presentation.
Additionally, creation of unit test cases using JUnit 5 to ensure the quality and reliability of the implemented code.
“I have had the pleasure of knowing Adrián Martín-Consuegra Jiménez very close in the academic field during the English course taught in 2022, by working as his teacher. I can confidently say that he is one of the most committed and dedicated students of his course. His academic performance was excellent and he also showed extraordinary skills in communication, personal relationships and teamwork during our classes. On a personal note, qualities I admire in him are his consistency and honesty; he possesses a marked persistence, a healthy competitiveness and clear ideas in obtaining his objectives. He has a lot of confidence in his future and I believe he can achieve anything he sets his mind to. If you require any further information regarding this reference, it would be my pleasure to assist you.”